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US Airways Complaint - 12 hour delay, rerouted to wrong airport, luggage lost - US 4038, August 15
US Airways Complaint

US Airways Complaint

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12 hour delay, rerouted to wrong airport, luggage lost - US 4038, August 15


I was flying from Bradley Airport to Washington DC. We boarded the plane as normal, then were left on the runway for two hours. We were brought back into the terminal, and kept waiting for six hours more. Eventually I was put on a flight to Philadelphia. Despite being told my luggage was travelling with me, it did not come. I had to catch a train to Washington, and had no clean clothes for two days. Eventually my luggage was located in Richmond Virginia, I had to drive there to pick it up. I received no apology and no compensation, my complaint still has not been answered.


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